Iranian Journal of War and Public Health

eISSN (English): 2980-969X
eISSN (Persian): 2008-2630
pISSN (Persian): 2008-2622
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Volume 16, Issue 2 (2024)                   Iran J War Public Health 2024, 16(2): 191-199 | Back to browse issues page

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Ginting R, Muhdi M, Rohmansyah N. Innovative Veteran Public Service Policy in the Republic of Indonesia. Iran J War Public Health 2024; 16 (2) :191-199
URL: http://ijwph.ir/article-1-1474-en.html
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1- Department of Civic Education, Faculty of Social Sciences and Sports Education, PGRI University of Semarang, Central Java, Indonesia
2- Department of Management Education, Faculty of Management, PGRI University of Semarang, Central Java, Indonesia
3- Department of Elementary School Physical Education, Faculty of Sports and Health Sciences, Yogyakarta State University, Yogyakarta, Indonesia
* Corresponding Author Address: Department of Civic Education, Faculty of Social Sciences and Sports Education, PGRI University of Semarang, Jl. Sidodadi Timur No. 24, Semarang, Central Java, Indonesia. Postal Code: 50232 (rosalinaginting@upgris.ac.id)
Abstract   (157 Views)
Aims: The current research aimed to analyze the process of public service policy innovation to strengthen the government's connection with veteran of the Republic of Indonesia through improved public services.
Participants & Methods: This was an exploratory and descriptive study carried out in Indonesia in 2020. Researchers used a survey of academic literature in the field of public policy to identify relevant concepts for the study of public service innovation. Data was collected from a variety of sources, including government documents and print and electronic media serving as secondary data. The data was then processed and described in narrative form reflecting the realities of the collected information and analyzed accordingly.
Findings: The innovation in service policy focused on simplifying the service policy preparation process and facilitating easier implementation. Most of the innovation outcomes addressed solving public service challenges. This showed that public service policy innovators are focused on tackling practical issues with tangible impacts.
Conclusion: Key challenges in veteran services include long service times, outdated infrastructure, and limited contact with veterans due to aging.
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